This Refund Policy governs cancellation, billing, and refund terms for the cloud-based SaaS subscription services provided by LogDrop at https://logdrop.io.
LogDrop is a cloud-based subscription service. Subscriptions may be monthly, annual, or other periods. Features, usage limits, retention, user limits, and fees are described on the checkout page.
Payments are collected through third-party providers. LogDrop does not store full card numbers or CVV codes.
Subscriptions auto-renew unless stated otherwise. If payment fails, LogDrop may: send a notice, restrict access, suspend the account, or cancel the subscription.
You may cancel through: dashboard settings, email to info@initialcode.io, or the method specified in your enterprise agreement. Cancellation does not terminate access for the current billing period.
As a digital SaaS service, subscriptions are generally non-refundable after access has been provided. Exceptions may include:
No partial refunds are issued for used periods. Downgrades take effect at the beginning of the next billing period. Upgrades may be applied immediately.
Refunds may be refused in cases of:
Refund invoices may be required for tax purposes. Bank or processor deductions may apply to the refund amount.
Where a separate enterprise agreement exists, the terms of that agreement shall prevail over this Refund Policy.
Email: info@initialcode.io
Address: Biruni Teknopark, Kazlıçeşme, 245. Sk No:5, 34330 Zeytinburnu/İstanbul